Refund Policy

Thank you for choosing ELOCMEDIA.COM for your digital needs. We are committed to providing high-quality services that meet and exceed your expectations. If, for any reason, you are not satisfied with our services, we offer a transparent refund policy as outlined below.

Eligibility for Refund

  1. Website Design and Development:

    Refunds for website design and development services will be considered on a case-by-case basis. Please contact us at contact@elocmedia.com within [number of days] days of service delivery to discuss your situation.
  2. Digital Marketing Services:

    • Refunds for digital marketing services, including video advertising and marketing campaigns, will be considered within [number of days] days of the service start date. Contact us at contact@elocmedia.com to initiate the refund process.

Refund Process

  1. Contact Us:

    To initiate a refund, please contact us at contact@elocmedia.com with your order details, the specific service for which you are seeking a refund, and the reason for your request.
  2. Review and Confirmation:

    Our team will review your request and respond within 2 days to confirm eligibility and provide further instructions.
  3. Refund Issuance:

    Approved refunds will be processed using the original payment method. Refunds may take [number of days] days to reflect in your account.

Non-Refundable Items

Certain services or products may be non-refundable. This will be clearly communicated at the time of purchase.

Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at contact@elocmedia.com.

This Refund Policy applies solely to purchases made on ELOCMEDIA.COM for services related to website design, development, digital marketing, and video advertising.